Terms of service

Terms of Service

Welcome to PrimeHaven! By using our website and services, you agree to the following terms and conditions:

1. General

  • All products and services offered on this website are subject to availability.

  • We reserve the right to modify, update, or discontinue products at any time without notice.

2. Orders

  • By placing an order, you agree to provide accurate billing and shipping information.

  • Orders may be cancelled within 12 hours after purchase. Once processed or shipped, cancellations may not be possible.

3. Pricing & Payments

  • All prices are displayed in your local currency, converted automatically by Shopify.

  • Payments are processed securely through Shopify-approved payment gateways.

4. Shipping

  • We offer FREE SHIPPING on all orders.

  • Delivery times may vary depending on your location and the courier.

  • We are not responsible for shipping delays caused by third-party couriers, but we will assist in tracking your order.

5. Refunds & Returns

  • Please refer to our Refund Policy for detailed instructions on refunds, replacements, and damaged or undelivered items.

6. User Responsibilities

  • You agree not to misuse the website, violate any applicable laws, or attempt to interfere with the operation of the store.

  • All content provided by the user (reviews, photos, comments) must be accurate and not infringe on any third-party rights.

7. Limitation of Liability

  • We are not liable for indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our liability is limited to the purchase price of the product(s) you purchased from us.

8. Contact Information

If you have any questions or concerns regarding these terms, please contact us:

📩 Email: primehaven5253@gmail.com